Automotive description cheese writer6/10/2023 ![]() ![]() If the automotive service writer job description isn’t an exact match for your open position, check out these related jobs:Īutomotive service writer job description FAQs Who does an automotive service writer report to? Job description samples for similar positions The actual annual pay that a writer earns depends on their geographic location, experience, education and the size of the shop that employs them. Automotive service writer salary expectationsĪccording to Indeed Salaries, the average salary for an automotive service writer is $53,282 per year. The National Institute for Automotive Service Excellence also offers service consultant certification for writers that have at least two years of work experience and pass a written exam. If your repair shop focuses on a specific make of vehicle, you could look for candidates who completed manufacturer-sponsored automotive training programs or earned certification from the manufacturer. As a result, you may wish to consider only candidates who hold a trade school certificate or associate degree in automotive service technology. Knowledge of automobiles is vital to success in automotive service writer careers. Automotive service writer education and training requirements For example, you may wish to consider candidates who worked as auto repair technicians or car enthusiasts with a strong customer service background. Candidates who held related positions may also have the necessary knowledge and experience. ![]() If you run a large dealership or shop, you may wish to require one or two years of previous work experience in the role in your automotive service writer job description. How much experience a candidate needs to successfully obtain a position at an auto repair shop varies. Organizational skills to keep track of multiple jobs and manage estimates and other paperworkĪutomotive service writer experience requirements.Arithmetic ability to calculate the total cost of parts and labor when creating estimates.Familiarity with database software used for entering customer information.Verbal communication skills to explain complex technical problems in simple terms.Thorough knowledge of automobiles to gather information and discuss vehicles with authority.Effective interviewing skills to ask follow-up questions.Strong listening skills to gather information from customers.Some common attributes that set candidates up for success in automotive service writer careers include: Automotive service writer skills and qualificationsĪ thorough automotive service writer job description should outline the skills and qualifications needed to perform their job duties and responsibilities well. Should complaints arise, the automotive service writer works to resolve them. In addition, they act as an advocate for customers, helping to eliminate unnecessary delays. They handle everything from obtaining initial information from the customer to determining and communicating repair costs. Automotive service writer job duties and responsibilities ensure that customers receive the best possible service and that technicians can focus on making necessary repairs. What does an automotive service writer do?Īn automotive service writer serves as the liaison between a technician team and customers. *Qualified individuals (over age 18) encouraged to apply. Knowledge of dealer operating systems is a plus, but not requiredĪbility to work in a strong, fast-paced environmentĬandidates are subject to a verification of a clean, insurable Motor Vehicle Driving Record and background check Strong track record of outstanding customer service Service Advisor/Writer experience, aftermarket, or quick lube welcome to apply The ideal candidate should have the following skills and credentials: Requirements - Automotive Main Lane Service Advisor To be a successful Service Quick-lube you should also have a strong understanding of automotive technology and of the automotive industry. The Main Lane Service Advisor will ensure customer service by working with customers to determine their vehicle concerns recommend maintenance and work with technicians to convey the customers' concerns with accurate repair descriptions. Responsibilities include greeting customers, listening to requests, scheduling reservations, estimating costs, verifying insurance, conducting inspections, and test driving cars. ![]() Yates Buick GMC is looking for personable, energetic Main Lane Service Advisors to act as the liaison between our customers and service technicians in Goodyear, AZ. ![]()
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